Contacts
How to Reach Us
If you would like to get in touch with the editorial team at teamethno-online.org.uk, please send us an email at contact@teamethno-online.org.uk. This is the only official way to contact us, and every message sent to this address is read by a member of our team.
What You Can Write About
We welcome messages on a wide range of topics related to our website, including:
- Questions about our content — for example, how we test and rank the best bitcoin casinos featured on this site, or how a particular review was put together.
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- Feedback — suggestions on how we can improve our guides, comparisons and reviews are always appreciated.
- Partnership requests — operators, affiliates and other businesses interested in working with us are welcome to outline their proposal by email.
Response Time
We aim to reply to all genuine enquiries within a few business days. During busy periods it may take a little longer, so we kindly ask for your patience. Please avoid sending duplicate messages, as this slows down our ability to respond to everyone.
Questions About Your Casino Account
Please note that teamethno-online.org.uk is an independent review website — we are not a gambling operator and we do not run any casino. This means we cannot help with questions about deposits, withdrawals, bonuses, account verification, closed accounts or any other matter relating to your personal casino account. For these issues, please contact the customer support team of the casino in question directly, using the live chat, email or help centre provided on their official website.
Need Help With Gambling?
If gambling is no longer fun and you feel it may be becoming a problem, free and confidential support is available in Great Britain. You can contact the National Gambling Helpline, run by GamCare, 24 hours a day, 7 days a week, on 0808 8020 133 or via live chat at www.gamcare.org.uk. You can also visit GAMSTOP to self-exclude from all online gambling companies licensed in Great Britain. Please remember to gamble responsibly and only ever wager what you can afford to lose.